This section aims to answer some of the questions most frequently asked by employers' registered with Institute for Learning (IfL). Here you will find what the employers' area is and what it offers.

• Employers Area Functionality

  1. How can I see a full list of registered members?

     This section applies to those who have completed the application form, received their login details and logged in successfully.

     Once you have logged in, you will be able to take full advantage of what the employers' area offers.

     To see a list of members who have recorded themselves as working for you, login to the employers area and click on Member Directory Search which can be found on the left hand side of the page. When you arrive on the search page, leave all the fields blank and click 'Search'. The system will return a full list of members who have recorded themselves as working for you.

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  2. What information can I see in the employers' area?

     Follow the instructions above and you will see a list of members working for you. The system will return the following information:

     - All current and awaitng payment members who have cited your organisation name on their employers' area

     - Membership number, forename and surname, join date, grade, CPD status (declared, awaiting declaration), renewal status (renewed, awaiting renewal), QTLS/ATLS (only displays those who have been awarded).

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  3. What information can't I see in the employers' area?

     You will not see members who have been lapsed from IfL membership, who have an employment end date on their record and other personal information such as DOB, address etc.

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• Employers' Area - General Information

  1. What is the employers' area?

     The employers' area is an online system where an individual, typically an HR person or senior member of staff, from an organisation can log in and see a list of members who have recorded themselves as working for their organisation.
     

     The type of information an individual (employer contact) can see on their registered members is their membership number, join date, grade, QTLS/ATLS, renewal and CPD status.
     

     The employer’s area is also where you will be able to apply for grants to offset the cost of Initial Teacher
     Training (ITT) for teachers who are studying a part-time, 'in-service', Diploma in Teaching in the Lifelong Learning Sector (DTLLS) from late September 2010. More information on how the grant is administered and who is eligible can be found under Funding for ITT. If you wish to have access to apply for this funding you will need to supply institutional bank details, this should be done when making the grant application once you have completed registration.
     

     You can also pay the membership fees for your staff via the employers' area.

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  2. Who can register for the employers' area?

     We advise that an individual who oversees and administers IfL membership for their organisation would be the best person to sign up to the employers' area. We may send out communications to employer contacts (this is a dedicated member of staff who is registered on the employers' area) to ask them about the IfL membership at their organisation.

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  3. How can I register?

     You can register for the employers' by completing the registration form.The registration form will take less than 5 minutes to complete.

     If you are already a member of the IfL and you have a membership number, you can enter your IfL membership login details and this will populate the registration form with your personal details.
     

     If you are not a registered IfL member then you skip this page by clicking register now. 

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  4. Can more than one person from an organisation sign up to the employers' area?

     Yes, they can. However, we advise that you liaise with other employer contacts when it comes to adminstering IfL membership for your organisation.

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  5. What happens when I complete the application form?

     You will be asked to download a data access form which you will need to have countersigned by a senior member of staff. This is to ensure that you have the permission to view member information for your organisation.
     

     If you have completed the employer registration but you have misplaced or did not download the data access form, you can download it here.
     

     Download Data Access and Processing Agreement
     

     Once we approve your registration , an email will be sent to your registered email address with your login details.

     The login details you will receive will be an Employer Contact Id. An Employer Contact Id always begins
     

     with an 'E' and is followed by 6 numbers i.e: E000001. Your password will be the one you set on registration
     

     If you do not have any Employer Contact Id then you will not be able to log in.
     

     Registration is normally processed and approved within 5 working days of receipt of the data accessform . If you have still not received your login details after this please email employers@ifl.ac.uk

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• Login Difficulties

  1. Why have I not received my login details?

     Have you completed the online registration and sent in a data access form? Once we have received your completed data access form you will be sent an email with your login details. The data access form was available to download at the end of your online registration, however if you have not yet completed one please download the form. The completed form can either be scanned and emailed to employers@ifl.ac.uk or returned to the address on the form.

     If you have already sent your data access form in and have not received an email with your login details in please email us at employers@ifl.ac.uk or call us on 0844 815 3202.

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  2. I have forgotten my password. How can I get a new one?

     To re-set your password please click on the forgotten password link . This will send an email to your contact email address with a new password in. You can then login and change this password to something more memorable by clicking on 'Edit Profile' on the left of the page.

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• Other FAQs

  1. I cannot locate one of my employees in the employers' area

     Itt is likelyt is likely that your employee has not recorded themselves as working for your organisation. You will need to ask your employee to log into their account and update their details. Unfortunately we are unable to do this as we require mandatory information that only the employee can provide.
     Another reason may be that the employees' membership has lapsed due to non renewal of membership or they have resigned their IfL membership.
     The best way to check that a member of your staff is registered with the IfL is to ask them for their unique membership number. This begins with a combination of two letters – either ‘AA’, ‘AB’, ‘AC’, ‘AD’, ‘AE’, 'AF'.
     If an employee is unable to provide you with their membership number ask them to contact the Institute for Learning to confirm that they are currently registered and we can supply them with their membership number.

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  2. How can I inform the IfL that a member who appears in the employers' area is no longer employed by my organisation?

     When you return a list of members in the Member Directory Search, in the far right column there is an Advise? column.
     

     This function allows you to inform us that a member no longer works for you. When you click on this for an ex-employee, you will be asked to give us details of why they no longer work for you.
     

     An email is sent to the members email account asking them to log in and enter an employment end
     date for the respective record. This will then remove them from your list.

     Unfortunately a lot of members use their work email address on their membership record. The result of this is that once an employee leaves their place of work, their work email account is closed. So when we send an email to the member, this comes back as undelivered. So some members will never see the email asking them to update their employment details.

     We advise that your members of staff use a personal email address for their IfL membership such as Gmail, Yahoo or Hotmail.

     If you have a question that hasn’t been answered here please contact us as follows :
     For employer queries: employers@ifl.ac.uk
     For Funding for Initial Teacher Training: fitt@ifl.ac.uk
     

     Or:
     

     Telephone: 0844 815 3202

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• Paying the membership fees for your staff

  1. I only want to pay the fees for a few members of staff

     From 1 April 2011, IfL became a fully self-financed independent professional body. IfL members will pay their own fees, as is the case for other professional bodies.
     

     Some organisations have elected to pay the membership fees for their employees. In order to pay the membership fees for your staff, you will need to be a registered contact on the employers' area.
     However you may not want to register for the employers' area with the sole intention of paying the membership fees for a few members of staff.

     If you want to pay for only a few of your members the easiest way is to ask the members to renew their IfL membership online and choose ‘cheque payment’. This will generate an invoice which the member can print off and pass to you. You can then either write out a cheque for your employee or reimburse them.

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  2. I need to pay for a large number of staff

     If you want to pay for a lot or all of your employees you will need to first register as an employer contact. 
     Once registered and logged into their employer's area the employer contact will need to click on 'Edit Profile' on the left hand side and then scroll to the bottom of the page where they will see an 'Employee Subscription Funding Code'

     The payment code is an alpha-numeric set of random characters. The code is also case sensitive.
     Your employees will then need to log into their account , and renew their membership as normal. When they arrive at the payment options screen, they will have the opportunity to choose ‘Employer Funded’. Your employees will have to enter the payment code which you generated and complete the renewal process.

     You should keep your payment code secure as this should only be circulated to the employees you wish to pay the fees for.

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  3. Why can't the IfL just send us an invoice for our employees membership fees?

     As part of the membership renewal process, we ask members to check and update their details of employment, qualifications and the date they started teaching in the sector. For this reason we cannot just send you an invoice as each individual will need to complete their own renewal first.

     If we issue you with an invoice then this would mean the member would not log into their account and renew their individual IfL membership. As a result of this, members will have incomplete and inaccurate information on their record.

     The payment code system encourages the member to maintain their own IfL membership record by physically logging into their account.

     Unfortunately we cannot accept Purchases Orders due to this.

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  4. When and how will I be invoiced?

     We will send an invoice on (at least) a monthly basis to the email address provided by you as a Finance contact. Invoices will normally only be issued monthly to reduce processing time and costs for both you and the IfL.

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  5. How do I pay?

     Payment is due within 30 days of the date of the invoice and should be made by BACS to:
     Account Number: 33420981
     Sort Code: 20-78-98
     Account Name: Institute for Learning (PCET)

     Barclays Bank Plc
     Barclays Business Centre
     Soho Square Branch
     PO Box 4WA
     27 Soho Square
     London
     W1D 3QR
     If you do not make payment in full within 30 days of the date of the invoice, your employee will be asked to make immediate payment in full.

     [Please note that if you have previously provided us with your bank details in connection with the ITT Grant we will not use this information to collect payment from you. Payment should be made by BACS. More information about the ITT Grant

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  6. One of my employees has the payment code but does not have the option to enter it.

     The payment code is an alpha-numeric, random set of 6 characters. The code is also case senstive. An example of the payment code is 9gYxLQ. If the payment code your employee has is disimilar to this then it is not a payment code.

     If your employee has a valid payment code but does not have the option to enter it then it is likely they have not entered your organisation name onto their employment record. So if an employer contact from the organisation Institute for Learning has generated a payment code then the employee must have this on their record

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  7. What do I do if an employee that I am not paying the membership fee for gets hold of the employer payment code?

     You are responsible for the employer payment code that is issued to you, and it should only be distributed to employees you wish to pay fees for.

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  8. What if I have a query?

     If your query is regarding the:

     Employers’ Area Registration process or Payment code please email employers@ifl.ac.uk

     If you have a query regarding an invoice issued to you, please contact finance@ifl.ac.uk

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• Registration Difficulties

  1. Why am I getting an error message when I attempt to register?

     1. An error when typing in your organisation name.

     It is possible that we do not have your employer listed on our database. You should try typing a few versions of the organisation name as it will only pick up the name we have listed, for example you could type ‘Institute for Learning’ or ‘IfL’ etc. If the system does not pick up any organisation you can email us with your company’s name and full address to employers@ifl.ac.uk and we will add you to our database.

     2. An error when entering your email address.

     If you have already entered your email address on our system, either as a member (current or previous) or as another employer contact, the system will not allow you to enter it again. Therefore you should use an alternative email address, or email us at employers@ifl.ac.uk

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